YABX| Fintech| Customer Experience| Operations| Speaker| Africa
Award-winning executive and visionary business leader skilled at designing disruptive customer-centric solutions. Renowned for bringing clear solutions to the market while growing profitability for the company.

High-energy, focused “resultant force" who moves easily from vision to strategy to implementation, problem-solving and follow-through. Polished, persuasive and culturally-sensitive "frontwoman" who confidently represents an organization with professionalism, poise, and the utmost integrity.

Talented in identifying high-potential opportunities and innovative markets. Strives to establish an environment where people can grow to their fullest potential via monitoring and empowerment leadership style.
Key Performance Strengths
• Almost 20 years of operations and marketing experience with close to ten years in Africa
• Extensive knowledge of the private and public sectors in Sub-Saharan Africa
• Strategic Planning and International Expansion
• Business Planning, Forecasting, and Analysis
• Finance, Budgeting and Cost Management
• Contract Negations and Strategic Alliances
• Employee Training and Development
• Team Building and Performance Improvements
• Government Regulations and Relations
• Policy and Procedure Development
• Market Research—Qualitative & Quantitative
• Internal & External Customer Relations
• Brand Development & Management
• Growth Strategy and Development
• Service and Product Development & Rollout